127 lines
3.2 KiB
Markdown
127 lines
3.2 KiB
Markdown
|
# Postscript
|
|||
|
|
|
|||
|
|
SMS marketing platform built for Shopify direct-to-consumer brands. Deepest Shopify integration of any SMS platform.
|
|||
|
|
|
|||
|
|
## Capabilities
|
|||
|
|
|
|||
|
|
| Integration | Available | Notes |
|
|||
|
|
|-------------|-----------|-------|
|
|||
|
|
| API | ✓ | REST API |
|
|||
|
|
| MCP | - | Not available |
|
|||
|
|
| CLI | - | None |
|
|||
|
|
| SDK | - | Use API directly |
|
|||
|
|
|
|||
|
|
## Authentication
|
|||
|
|
|
|||
|
|
- **Type**: API Key
|
|||
|
|
- **Header**: `Authorization: Bearer {api_key}` or `X-Postscript-Api-Key: {api_key}`
|
|||
|
|
- **Get key**: Postscript dashboard → Settings → API
|
|||
|
|
- **Note**: Keys are scoped per shop
|
|||
|
|
|
|||
|
|
## Common Agent Operations
|
|||
|
|
|
|||
|
|
### Search subscribers
|
|||
|
|
|
|||
|
|
```bash
|
|||
|
|
GET https://api.postscript.io/api/v2/subscribers?phone_number=%2B15551234567
|
|||
|
|
```
|
|||
|
|
|
|||
|
|
### Create subscriber (opt-in)
|
|||
|
|
|
|||
|
|
```bash
|
|||
|
|
POST https://api.postscript.io/api/v2/subscribers
|
|||
|
|
|
|||
|
|
{
|
|||
|
|
"phone_number": "+15551234567",
|
|||
|
|
"email": "user@example.com",
|
|||
|
|
"first_name": "Jane",
|
|||
|
|
"subscribed_at": "2026-05-15T10:00:00Z",
|
|||
|
|
"opt_in_source": "checkout_keyword"
|
|||
|
|
}
|
|||
|
|
```
|
|||
|
|
|
|||
|
|
Must include valid opt-in metadata for TCPA compliance.
|
|||
|
|
|
|||
|
|
### Unsubscribe
|
|||
|
|
|
|||
|
|
```bash
|
|||
|
|
DELETE https://api.postscript.io/api/v2/subscribers/{subscriberId}/subscription
|
|||
|
|
```
|
|||
|
|
|
|||
|
|
### List keywords (e.g., JOIN, SAVE)
|
|||
|
|
|
|||
|
|
```bash
|
|||
|
|
GET https://api.postscript.io/api/v2/keywords
|
|||
|
|
```
|
|||
|
|
|
|||
|
|
### Send transactional message
|
|||
|
|
|
|||
|
|
```bash
|
|||
|
|
POST https://api.postscript.io/api/v2/transactional/sms
|
|||
|
|
|
|||
|
|
{
|
|||
|
|
"phone_number": "+15551234567",
|
|||
|
|
"message": "Your order #1234 shipped. Track at https://..."
|
|||
|
|
}
|
|||
|
|
```
|
|||
|
|
|
|||
|
|
Transactional requires separate enablement; counts under transactional consent.
|
|||
|
|
|
|||
|
|
### List campaigns
|
|||
|
|
|
|||
|
|
```bash
|
|||
|
|
GET https://api.postscript.io/api/v2/campaigns
|
|||
|
|
```
|
|||
|
|
|
|||
|
|
### List automations (flows)
|
|||
|
|
|
|||
|
|
```bash
|
|||
|
|
GET https://api.postscript.io/api/v2/automations
|
|||
|
|
```
|
|||
|
|
|
|||
|
|
### Webhooks
|
|||
|
|
|
|||
|
|
Subscribe to events: `subscriber.created`, `subscriber.unsubscribed`, `message.delivered`, `message.failed`, `conversion.attributed`.
|
|||
|
|
|
|||
|
|
## API Pattern
|
|||
|
|
|
|||
|
|
REST + JSON. Standard `Bearer` auth. Pagination via `cursor` and `limit` (max 100).
|
|||
|
|
|
|||
|
|
## Key Features
|
|||
|
|
|
|||
|
|
- Native Shopify integration: purchases, abandoned carts, browse, product catalog auto-sync
|
|||
|
|
- Strong abandoned cart and browse abandonment automation builders
|
|||
|
|
- AI Reply (auto-reply trained on brand voice)
|
|||
|
|
- Conversational SMS / live agent for two-way
|
|||
|
|
- Opt-in tools: popups, keyword opt-in, checkout opt-in
|
|||
|
|
- A2P 10DLC managed in-platform
|
|||
|
|
- Reporting: revenue, click-through, conversion attribution, opt-out rate
|
|||
|
|
|
|||
|
|
## Pricing
|
|||
|
|
|
|||
|
|
- Plans: Starter (free, 1K msgs/mo), Growth ($100+/mo), Professional, Enterprise
|
|||
|
|
- Per-send pricing on top: ~$0.015 SMS, ~$0.04 MMS
|
|||
|
|
- Annual contracts standard at Growth+
|
|||
|
|
- Pricing scales meaningfully past 50K subscribers
|
|||
|
|
|
|||
|
|
## When to Use
|
|||
|
|
|
|||
|
|
- Shopify DTC brand wanting SMS-specific tooling (vs combined email/SMS)
|
|||
|
|
- Need deep abandoned cart, browse abandonment, post-purchase automation out of the box
|
|||
|
|
- Want managed A2P 10DLC + compliance tools
|
|||
|
|
- Mid-size DTC brand (10K–500K SMS subscribers)
|
|||
|
|
|
|||
|
|
## When NOT to Use
|
|||
|
|
|
|||
|
|
- Non-Shopify ecom — integration is shallow
|
|||
|
|
- Already on Klaviyo for email and SMS is secondary — Klaviyo SMS is simpler
|
|||
|
|
- Mid-market/enterprise needing concierge support — Attentive
|
|||
|
|
- Custom platform or B2B SaaS — Twilio
|
|||
|
|
|
|||
|
|
## Relevant Skills
|
|||
|
|
|
|||
|
|
- sms
|
|||
|
|
- emails (run alongside via Klaviyo or similar)
|
|||
|
|
- churn-prevention (win-back flows)
|
|||
|
|
- onboarding (post-purchase activation)
|