diff --git a/tools/REGISTRY.md b/tools/REGISTRY.md index ece18ac..22a98b1 100644 --- a/tools/REGISTRY.md +++ b/tools/REGISTRY.md @@ -369,7 +369,7 @@ Sales conversation analytics, call recording, and deal intelligence. | Tool | Best For | Notes | |------|----------|-------| -| **gong** | Call recording, transcript analysis, deal insights | REST API, 10k calls/day | +| **gong** | Call recording, transcript analysis, deal insights | REST API, 10k API calls/day | **Agent recommendation**: Gong for mining sales call transcripts for customer research, competitive intelligence, and coaching insights. Essential for revenue attribution and win/loss analysis. diff --git a/tools/integrations/gong.md b/tools/integrations/gong.md index 060873e..4e67c2e 100644 --- a/tools/integrations/gong.md +++ b/tools/integrations/gong.md @@ -15,51 +15,41 @@ Revenue intelligence platform that records, transcribes, and analyzes sales conv - **Type**: Basic Auth (Access Key + Secret) or OAuth2 for published apps - **Get key**: Admin-only — Settings > API at https://app.gong.io -- **Base URL**: `https://api.gong.io/v2/` +- **Base URL**: Tenant-specific — retrieve from your Gong API settings (typically `https://{tenant}.api.gong.io/v2/`) +- **Docs**: https://help.gong.io/docs/what-the-gong-api-provides ## API Endpoints +Most Gong API endpoints use **POST** with JSON request bodies for filtering. Check the [official API docs](https://gong.app.gong.io/settings/api/documentation) for current endpoint availability. + ### Calls ```bash -# List calls -GET https://api.gong.io/v2/calls +# List calls (with date/user filters) +POST /v2/calls/extensive -# Get call transcript -GET https://api.gong.io/v2/calls/{id}/transcript - -# Get call details (participants, duration, topics) -GET https://api.gong.io/v2/calls/{id} +# Get call transcripts (batch, by call IDs) +POST /v2/calls/transcript ``` ### Users & Stats ```bash # List users -GET https://api.gong.io/v2/users +GET /v2/users -# Get user stats (talk ratio, questions asked, longest monologue) -GET https://api.gong.io/v2/stats/activity/day-by-day +# Get activity stats (talk ratio, questions asked, longest monologue) +POST /v2/stats/activity/day-by-day ``` -### CRM & Deals - -```bash -# Get deals -GET https://api.gong.io/v2/deals - -# Get deal activity -GET https://api.gong.io/v2/deals/{id}/activity -``` - -### Engage (Outreach Automation) +### Engagement Flows ```bash # List flows -GET https://api.gong.io/v2/engage/flows +GET /v2/flows # Get flow analytics -GET https://api.gong.io/v2/engage/flows/{id}/analytics +GET /v2/flows/{id}/analytics ``` ## Key Data Points @@ -137,7 +127,7 @@ GET https://api.gong.io/v2/engage/flows/{id}/analytics - Transcript quality depends on call audio quality - Rate limits (10k/day) may constrain large-scale analysis - Pricing is enterprise-level (not publicly listed, typically $100+/user/month) -- Requires team adoption — only records calls made through Gong +- Requires team adoption — records calls via integrations, but also supports uploading calls from non-integrated telephony systems ## Relevant Skills @@ -146,3 +136,9 @@ GET https://api.gong.io/v2/engage/flows/{id}/analytics - competitor-alternatives - revops - cold-email + +## Sources + +- [Gong API overview](https://help.gong.io/docs/what-the-gong-api-provides) +- [Gong API documentation](https://gong.app.gong.io/settings/api/documentation) +- [Call upload support](https://help.gong.io/docs/uploading-calls-from-a-non-integrated-telephony-system) diff --git a/tools/integrations/rb2b.md b/tools/integrations/rb2b.md index 152160a..3a09b5c 100644 --- a/tools/integrations/rb2b.md +++ b/tools/integrations/rb2b.md @@ -6,25 +6,29 @@ Website visitor identification platform that de-anonymizes B2B website traffic, | Integration | Available | Notes | |-------------|-----------|-------| -| API | ✓ | Pro plan and above | +| API | Limited | API Partner Program (separate from standard app) | | MCP | - | Not available | | CLI | - | Not available | -| SDK | - | REST API only | +| SDK | - | Not available | + +Most teams use RB2B via its native integrations (Slack, CRM push, Zapier, webhooks) rather than direct API access. A separate [API Partner Program](https://www.rb2b.com/apis) exists for programmatic access. ## Authentication -- **Type**: API Key (Pro plan required for API access) -- **Get key**: Settings > API at https://app.rb2b.com -- **Free tier**: 150 credits/month with Slack alerts only +- **Type**: Native integrations (no API key needed for standard use) +- **API Partner Program**: Separate credentials via https://www.rb2b.com/apis +- **Free tier**: Limited credits/month with Slack alerts ## Pricing Tiers -| Plan | Price | Credits/Month | Key Features | -|------|-------|---------------|-------------| -| Free | $0 | 150 | Slack alerts, LinkedIn profiles | -| Pro | $129/mo (annual) | 300 | CSV export, CRM push, validated emails | -| Pro+ | $299/mo (annual) | 1,000 | All integrations, priority support | -| Scale | $849/mo | 12,500 | High-volume identification | +Pricing changes frequently — verify at https://www.rb2b.com/pricing. + +| Plan | Approx. Price | Key Features | +|------|--------------|-------------| +| Free | $0 | Limited credits, Slack alerts, LinkedIn profiles | +| Starter | ~$79/mo | Person-level ID, basic integrations | +| Pro | ~$129-349/mo | CSV export, CRM push, validated emails | +| Pro+ | ~$299+/mo | All integrations, higher credit volume | ## Key Integrations @@ -98,3 +102,9 @@ Prevent outreach to: - revops - customer-research - paid-ads + +## Sources + +- [RB2B pricing](https://www.rb2b.com/pricing) +- [RB2B plans comparison](https://support.rb2b.com/en/articles/9173659-rb2b-plans-side-by-side-comparisons) +- [RB2B API Partner Program](https://support.rb2b.com/en/articles/12579420-rb2b-apis-rb2b-s-api-partner-program)