feat: add churn-prevention skill for cancel flows, save offers, and dunning
Covers voluntary churn (exit surveys, dynamic save offers, pause/downgrade, cancel flow UI patterns) and involuntary churn (smart retries, dunning emails, card updaters, grace periods). Includes Churnkey-style offer-to-reason mapping, health scoring model, proactive retention triggers, and provider-specific dunning setup for Stripe, Chargebee, Paddle, and Recurly. Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
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@@ -301,6 +301,7 @@ For implementation, see the [tools registry](../../tools/REGISTRY.md). Key email
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## Related Skills
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- **churn-prevention**: For cancel flows, save offers, and dunning strategy (email supports this)
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- **onboarding-cro**: For in-app onboarding (email supports this)
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- **copywriting**: For landing pages emails link to
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- **ab-test-setup**: For testing email elements
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