cc1a9c106b
* feat: add customer-research skill (#186)
* feat: add customer-research skill (#185)
Adds a new skill for conducting and synthesizing customer research —
covering analysis of existing assets (transcripts, surveys, support
tickets, NPS) and digital watering hole research (Reddit, G2, forums,
communities, review sites). Includes persona generation framework,
JTBD extraction, VOC quote banking, and competitive intel from reviews.
Also adds a detailed source-guides reference with per-platform playbooks
(Reddit operators, G2 review tiers, LinkedIn job posting mining, etc.)
and 10 evals covering the main trigger scenarios.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
* fix: address Codex review of customer-research skill
- Fix evals.json schema to match repo convention (skill_name wrapper,
integer IDs, expected_output, files fields)
- Add product-marketing-context.md assertion to all evals
- Add 2 new evals: B2C drop-off scenario and zero-research bootstrap
- Collapse 'Where to Look' in SKILL.md to a decision table; detail
lives in source-guides.md
- Add Research Quality Guardrails section (confidence labels,
recency window, sample bias, minimum viable sample)
- Add Related Skills section cross-linking 7 downstream skills
- Expand source-guides.md with full B2C section (app stores,
TikTok/Instagram, consumer Reddit, Discord)
- Add Source Reliability and Confidence Scoring reference guide
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
* fix: correct alphabetical ordering of customer-research in manifest and README
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
* docs: add customer-research to skills relationship diagram
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
* docs: move customer-research into Strategy column in diagram
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
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Co-authored-by: Claude Sonnet 4.6 <noreply@anthropic.com>
* feat: Resend CLI docs + Firehose integration (#188)
* feat: add Resend CLI docs and Firehose integration
- resend.md: update CLI availability (now official), add CLI install,
setup, and common commands section
- firehose.md: new integration guide for real-time web content streaming
API — query syntax, stream setup, marketing use cases (brand monitoring,
competitive intel, lead triggers, PR/link building)
- REGISTRY.md: add firehose under Competitive Intelligence
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
* docs: document Claude Code dynamic content injection pattern
Add Claude Code-specific enhancement section to AGENTS.md explaining
the !`command` syntax for injecting shell output into skills at
invocation time. Marked as Claude Code-only to preserve cross-agent
compatibility of SKILL.md files.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
* Revert "docs: document Claude Code dynamic content injection pattern"
This reverts commit 8e1ce7b363.
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Co-authored-by: Claude Sonnet 4.6 <noreply@anthropic.com>
* docs: document Claude Code dynamic content injection pattern (#189)
Add Claude Code-specific enhancement section to AGENTS.md explaining
the !`command` syntax for injecting shell output into skills at
invocation time. Marked as Claude Code-only to preserve cross-agent
compatibility of SKILL.md files.
Co-authored-by: Claude Sonnet 4.6 <noreply@anthropic.com>
* feat: add Introw PRM as partner ecosystem integration (#193)
Great contribution — clean integration guide with solid MCP tool coverage, and the cross-references into referral-program, revops, launch-strategy, and sales-enablement are well-placed. Thanks!
* feat: add Nitrosend integration for AI-native email sequencing
Adds Nitrosend as a tool option for teams building email sequences via
AI agents — no dashboard required, full MCP control.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
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Co-authored-by: Claude Sonnet 4.6 <noreply@anthropic.com>
Co-authored-by: Tibo <72124096+CoopahG@users.noreply.github.com>
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4.3 KiB
Affiliate Program Design
Detailed guidance for building and managing affiliate programs.
Contents
- Commission Structures
- Cookie Duration
- Affiliate Recruitment
- Affiliate Enablement
- Tools & Platforms (Referral Program Tools, Affiliate Program Tools, Choosing a Tool)
- Fraud Prevention (Common Referral Fraud, Prevention Measures)
Commission Structures
Percentage of sale:
- Standard: 10-30% of first sale or first year
- Works for: E-commerce, SaaS with clear pricing
- Example: "Earn 25% of every sale you refer"
Flat fee per action:
- Standard: $5-500 depending on value
- Works for: Lead gen, trials, freemium
- Example: "$50 for every qualified demo"
Recurring commission:
- Standard: 10-25% of recurring revenue
- Works for: Subscription products
- Example: "20% of subscription for 12 months"
Tiered commission:
- Works for: Motivating high performers
- Example: "20% for 1-10 sales, 25% for 11-25, 30% for 26+"
Cookie Duration
How long after click does affiliate get credit?
| Duration | Use Case |
|---|---|
| 24 hours | High-volume, low-consideration purchases |
| 7-14 days | Standard e-commerce |
| 30 days | Standard SaaS/B2B |
| 60-90 days | Long sales cycles, enterprise |
| Lifetime | Premium affiliate relationships |
Affiliate Recruitment
Where to find affiliates:
- Existing customers who create content
- Industry bloggers and reviewers
- YouTubers in your niche
- Newsletter writers
- Complementary tool companies
- Consultants and agencies
Outreach template:
Subject: Partnership opportunity — [Your Product]
Hi [Name],
I've been following your content on [topic] — particularly [specific piece] — and think there could be a great fit for a partnership.
[Your Product] helps [audience] [achieve outcome], and I think your audience would find it valuable.
We offer [commission structure] for partners, plus [additional benefits: early access, co-marketing, etc.].
Would you be open to learning more?
[Your name]
Affiliate Enablement
Provide affiliates with:
- Unique tracking links/codes
- Product overview and key benefits
- Target audience description
- Comparison to competitors
- Creative assets (logos, banners, images)
- Sample copy and talking points
- Case studies and testimonials
- Demo access or free account
- FAQ and objection handling
- Payment terms and schedule
Tools & Platforms
Referral Program Tools
Full-featured platforms:
- ReferralCandy — E-commerce focused
- Ambassador — Enterprise referral programs
- Friendbuy — E-commerce and subscription
- GrowSurf — SaaS and tech companies
- Mention Me — AI-powered referral marketing
- Viral Loops — Template-based campaigns
Built-in options:
- Stripe (basic referral tracking)
- HubSpot (CRM-integrated)
- Segment (tracking and analytics)
Affiliate Program Tools
Affiliate networks:
- ShareASale — Large merchant network
- Impact — Enterprise partnerships
- PartnerStack — SaaS focused
- Tapfiliate — Simple SaaS affiliate tracking
- FirstPromoter — SaaS affiliate management
Partner Relationship Management (PRM):
- Introw — Full PRM with deal registration, commissions, tiers, QBRs, and partner engagement tracking (integration guide)
Self-hosted:
- Rewardful — Stripe-integrated affiliates
- Refersion — E-commerce affiliates
Choosing a Tool
Consider:
- Integration with your payment system
- Fraud detection capabilities
- Payout management
- Reporting and analytics
- Customization options
- Price vs. program scale
Fraud Prevention
Common Referral Fraud
- Self-referrals (creating fake accounts)
- Referral rings (groups referring each other)
- Coupon sites posting referral codes
- Fake email addresses
- VPN/device spoofing
Prevention Measures
Technical:
- Email verification required
- Device fingerprinting
- IP address monitoring
- Delayed reward payout (after activation)
- Minimum activity threshold
Policy:
- Clear terms of service
- Maximum referrals per period
- Reward clawback for refunds/chargebacks
- Manual review for suspicious patterns
Structural:
- Require referred user to take meaningful action
- Cap lifetime rewards
- Pay rewards in product credit (less attractive to fraudsters)