abb6e87c04
Covers voluntary churn (exit surveys, dynamic save offers, pause/downgrade, cancel flow UI patterns) and involuntary churn (smart retries, dunning emails, card updaters, grace periods). Includes Churnkey-style offer-to-reason mapping, health scoring model, proactive retention triggers, and provider-specific dunning setup for Stripe, Chargebee, Paddle, and Recurly. Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>