fix: correct Gong API endpoints and RB2B integration model

Gong: fix endpoints to POST (not GET), remove non-existent /v2/deals,
use tenant-specific base URL, correct recording limitation, add source
links. RB2B: clarify API Partner Program vs native integrations, add
pricing volatility note and source links. Registry: fix '10k calls'
to '10k API calls'.

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
This commit is contained in:
Corey Haines
2026-04-01 15:34:40 -07:00
parent d10c161c04
commit 42ac956cb7
3 changed files with 43 additions and 37 deletions
+21 -25
View File
@@ -15,51 +15,41 @@ Revenue intelligence platform that records, transcribes, and analyzes sales conv
- **Type**: Basic Auth (Access Key + Secret) or OAuth2 for published apps
- **Get key**: Admin-only — Settings > API at https://app.gong.io
- **Base URL**: `https://api.gong.io/v2/`
- **Base URL**: Tenant-specific — retrieve from your Gong API settings (typically `https://{tenant}.api.gong.io/v2/`)
- **Docs**: https://help.gong.io/docs/what-the-gong-api-provides
## API Endpoints
Most Gong API endpoints use **POST** with JSON request bodies for filtering. Check the [official API docs](https://gong.app.gong.io/settings/api/documentation) for current endpoint availability.
### Calls
```bash
# List calls
GET https://api.gong.io/v2/calls
# List calls (with date/user filters)
POST /v2/calls/extensive
# Get call transcript
GET https://api.gong.io/v2/calls/{id}/transcript
# Get call details (participants, duration, topics)
GET https://api.gong.io/v2/calls/{id}
# Get call transcripts (batch, by call IDs)
POST /v2/calls/transcript
```
### Users & Stats
```bash
# List users
GET https://api.gong.io/v2/users
GET /v2/users
# Get user stats (talk ratio, questions asked, longest monologue)
GET https://api.gong.io/v2/stats/activity/day-by-day
# Get activity stats (talk ratio, questions asked, longest monologue)
POST /v2/stats/activity/day-by-day
```
### CRM & Deals
```bash
# Get deals
GET https://api.gong.io/v2/deals
# Get deal activity
GET https://api.gong.io/v2/deals/{id}/activity
```
### Engage (Outreach Automation)
### Engagement Flows
```bash
# List flows
GET https://api.gong.io/v2/engage/flows
GET /v2/flows
# Get flow analytics
GET https://api.gong.io/v2/engage/flows/{id}/analytics
GET /v2/flows/{id}/analytics
```
## Key Data Points
@@ -137,7 +127,7 @@ GET https://api.gong.io/v2/engage/flows/{id}/analytics
- Transcript quality depends on call audio quality
- Rate limits (10k/day) may constrain large-scale analysis
- Pricing is enterprise-level (not publicly listed, typically $100+/user/month)
- Requires team adoption — only records calls made through Gong
- Requires team adoption — records calls via integrations, but also supports uploading calls from non-integrated telephony systems
## Relevant Skills
@@ -146,3 +136,9 @@ GET https://api.gong.io/v2/engage/flows/{id}/analytics
- competitor-alternatives
- revops
- cold-email
## Sources
- [Gong API overview](https://help.gong.io/docs/what-the-gong-api-provides)
- [Gong API documentation](https://gong.app.gong.io/settings/api/documentation)
- [Call upload support](https://help.gong.io/docs/uploading-calls-from-a-non-integrated-telephony-system)