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Author SHA1 Message Date
Corey Haines c832d917d3 fix: rename community-marketing to community
- Rename skills/community-marketing/ directory to skills/community/
- Update name field in frontmatter

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
2026-04-01 18:07:18 -07:00
Corey Haines 133607c285 fix: add missing sections to community-marketing skill
- Add Task-Specific Questions section
- Add Related Skills section (referral-program, churn-prevention,
  social-content, customer-research)

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
2026-04-01 17:47:43 -07:00
Corey Haines 28e8684fdd Merge pull request #205 from basseko/feature/aso-audit
feat: add aso-audit skill for App Store and Google Play optimization
2026-04-01 17:46:11 -07:00
Corey Haines 07a893efd0 Merge pull request #207 from MarianoGarciaGz/feat/platform-limits-reference
feat: add platform limits reference for social-content skill
2026-04-01 17:44:48 -07:00
Corey Haines fdb1202f12 Merge pull request #78 from pangerlkr/feature/new-skill-community-marketing
feat: add community-marketing skill
2026-04-01 17:40:43 -07:00
Mariano García fcac7f27b0 feat: add platform limits reference for social-content skill
Add hashtag limits, character counts, and visible text thresholds
for Instagram, Facebook, TikTok, LinkedIn, Twitter/X, YouTube,
Pinterest, and Threads.
2026-03-31 15:33:54 -06:00
Bassel Koshak fd98062849 fix: add product marketing context check to aso-audit skill 2026-03-31 16:31:24 +03:00
Bassel Koshak 40f20b2736 feat: add aso-audit skill for App Store and Google Play optimization
Live ASO audit skill that fetches real store listings, scores across 6
weighted dimensions (Title, Description, Visuals, Ratings, Metadata,
Conversion), and produces a prioritized action plan.

Features brand maturity system (Dominant/Established/Challenger) that
adjusts scoring to avoid penalizing deliberate brand choices by
household-name apps.

Backed by official Apple/Google developer docs and industry benchmarks
from AppTweak, SplitMetrics, and Sensor Tower.
2026-03-30 16:32:32 +03:00
Pangerkumzuk Longkumer 8657fd4f78 feat: add community-marketing skill
Added a comprehensive guide on community marketing strategies, including principles, playbooks, platform selection, and health metrics.
2026-03-06 07:48:29 +05:30
10 changed files with 1368 additions and 1 deletions
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"plugins": [
{
"name": "marketing-skills",
"description": "33 marketing skills for technical marketers and founders: CRO, copywriting, cold email, SEO, AI SEO, paid ads, ad creative, churn prevention, pricing strategy, referral programs, revenue operations, sales enablement, customer research, site architecture, and more",
"description": "34 marketing skills for technical marketers and founders: ASO, CRO, copywriting, cold email, SEO, AI SEO, paid ads, ad creative, churn prevention, pricing strategy, referral programs, revenue operations, sales enablement, customer research, site architecture, and more",
"source": "./",
"strict": false,
"skills": [
"./skills/ab-test-setup",
"./skills/ad-creative",
"./skills/ai-seo",
"./skills/aso-audit",
"./skills/analytics-tracking",
"./skills/churn-prevention",
"./skills/cold-email",
+299
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---
name: aso-audit
description: >
Use when auditing an App Store or Google Play listing for optimization.
Triggers: "ASO audit", "app store optimization", "optimize my app listing",
"improve app visibility", "app store ranking", "audit my listing", or when
user shares an App Store / Google Play URL and wants to improve it. Also
triggers on: "why aren't people downloading my app", "improve my app
conversion", "keyword optimization for app", "compare my app to competitors".
metadata:
version: 1.0.0
---
# ASO Audit
Analyze App Store and Google Play listings against ASO best practices. Fetches
live listing data, scores metadata, visuals, and ratings, then produces a
prioritized action plan.
## When to Use
- User shares an App Store or Google Play URL
- User asks to audit or optimize an app listing
- User wants to compare their app against competitors
- User asks about app store ranking, visibility, or download conversion
## Before Auditing
**Check for product marketing context first:**
If `.agents/product-marketing-context.md` exists (or `.claude/product-marketing-context.md` in older setups), read it before asking questions. Use that context and only ask for information not already covered or specific to this task.
## Phase 1 — Identify Store & Fetch
### Detect store type from URL
```
Apple: apps.apple.com/{country}/app/{name}/id{digits}
Google: play.google.com/store/apps/details?id={package}
```
If the user gives an app name instead of a URL, search the web for:
`site:apps.apple.com "{app name}"` or `site:play.google.com "{app name}"`
### Fetch the listing
Use WebFetch to retrieve the listing page. Extract every available field:
**Apple App Store fields:**
- App name (title) — 30 char limit
- Subtitle — 30 char limit
- Description (long) — not indexed for search, but matters for conversion
- Promotional text — 170 chars, updatable without new release
- Category (primary + secondary)
- Screenshots (count, order, caption text)
- Preview video (presence, duration)
- Rating (average + count)
- Recent reviews (visible ones)
- Price / in-app purchases
- Developer name
- Last updated date
- Version history notes
- Age rating
- Size
- Languages / localizations listed
- In-app events (if any visible)
**Google Play fields:**
- App name (title) — 30 char limit
- Short description — 80 char limit
- Full description — 4,000 char limit, IS indexed for search
- Category + tags
- Feature graphic (presence)
- Screenshots (count, order)
- Preview video (presence)
- Rating (average + count)
- Recent reviews (visible ones)
- Price / in-app purchases
- Developer name
- Last updated date
- What's new text
- Downloads range
- Content rating
- Data safety section
- Languages listed
If WebFetch returns incomplete data (stores render client-side), note gaps and
work with what's available. Ask the user to paste missing fields if critical.
### Visual asset assessment
WebFetch cannot extract screenshot images or caption text. **Always use the
Playwright browser tool** to get visual data:
1. Navigate to the listing URL with `browser_navigate`
2. Take a full-page screenshot with `browser_take_screenshot`
3. Read the screenshot image to assess: icon, screenshot count, caption text,
messaging quality, preview video presence, feature graphic (Google Play)
4. If Playwright is unavailable, ask the user to share a screenshot of the
listing page
**Promotional text (Apple):** This 170-char field appears above the description
but is often indistinguishable from it in scraped HTML. If you cannot confirm
its presence, note this and recommend the user check App Store Connect.
---
## Phase 1.5 — Assess Brand Maturity
Before scoring, classify the app into one of three tiers. This determines how
you interpret "textbook ASO" deviations — a deliberate brand choice by a
household name is not the same as a missed opportunity by an unknown app.
### Tier definitions
| Tier | Signals | Examples |
| --------------- | ------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------- |
| **Dominant** | Household name, 1M+ ratings, top-10 in category, near-universal brand recognition. Users search by brand name, not generic keywords. | Instagram, Uber, Spotify, WhatsApp, Netflix |
| **Established** | Well-known in their category, 100K+ ratings, strong organic installs, recognized brand but not universally known. | Strava, Notion, Duolingo, Cash App, Calm |
| **Challenger** | Building awareness, <100K ratings, needs discovery through keywords and ASO tactics. Most apps fall here. | Your app, most indie/startup apps |
### How tier affects scoring
**Dominant apps** get adjusted scoring in these areas:
- **Title:** Brand-only or brand-first titles are valid (score 8+ if brand is the keyword). These apps don't need generic keyword discovery.
- **Description:** Score purely on conversion quality, not keyword presence. If the app is a household name, a well-crafted brand description beats a keyword-stuffed one.
- **Visual Assets:** Lifestyle/brand photography instead of UI demos is a legitimate conversion strategy. No video is acceptable if the product is hard to demo in 30s or brand awareness is near-universal.
- **What's New:** Generic release notes at weekly+ cadence are acceptable (score 8+). At scale, detailed changelogs have minimal ROI and risk backlash.
- **In-app events:** Missing events for utility apps with massive install bases (Uber, WhatsApp) is not a penalty. These apps don't need discovery help.
- **Localization:** Score relative to actual market, not absolute count. A US-only fintech with 2 languages (English + Spanish) is appropriately localized.
**Established apps** get partial adjustment:
- Brand-first titles are fine but should still include 1-2 keywords
- Strategic description choices get benefit of the doubt
- Other dimensions scored normally
**Challenger apps** are scored strictly against textbook ASO best practices — every character, screenshot, and keyword matters.
**Key principle:** Before docking points, ask: "Is this a mistake or a deliberate
choice by a team that has data I don't?" If the app has 1M+ ratings and a
dedicated ASO team, assume their choices are data-informed unless clearly wrong.
---
## Phase 2 — Score Each Dimension
Score each dimension 0-10 using the criteria in `references/scoring-criteria.md`.
Apply the brand maturity tier adjustments from Phase 1.5.
Reference files for platform specs and benchmarks:
- `references/apple-specs.md` — Official Apple character limits, screenshot/video specs, CPP/PPO rules, rejection triggers
- `references/google-play-specs.md` — Official Google Play limits, screenshot specs, Android Vitals thresholds, policies
- `references/benchmarks.md` — Conversion data, rating impact, video lift, screenshot behavior, CPP/event benchmarks
### Dimensions and Weights
| # | Dimension | Weight | What It Covers |
| --- | -------------------- | ------ | ------------------------------------------------------------------------- |
| 1 | Title & Subtitle | 20% | Character usage, keyword presence, clarity, brand + keyword balance |
| 2 | Description | 15% | First 3 lines, keyword density (Google), CTA, structure, promotional text |
| 3 | Visual Assets | 25% | Screenshot count/quality/messaging, video, icon, feature graphic |
| 4 | Ratings & Reviews | 20% | Average rating, volume, recency, developer responses |
| 5 | Metadata & Freshness | 10% | Category choice, update recency, localization count, data safety |
| 6 | Conversion Signals | 10% | Price positioning, IAP transparency, social proof, download range |
**Final score** = weighted sum, out of 100.
### Score interpretation
| Score | Grade | Meaning |
| ------ | ----- | --------------------------------------------------------- |
| 85-100 | A | Well-optimized; focus on A/B testing and iteration |
| 70-84 | B | Good foundation; clear opportunities to improve |
| 50-69 | C | Significant gaps; prioritized fixes will have high impact |
| 30-49 | D | Major optimization needed across multiple dimensions |
| 0-29 | F | Listing needs a complete overhaul |
---
## Phase 3 — Competitor Comparison (Optional)
If the user provides competitor URLs or asks for comparison:
1. Fetch 2-3 top competitors in the same category
2. Run the same scoring on each
3. Build a comparison table highlighting where the user's app is weaker/stronger
4. Identify keyword gaps — terms competitors rank for that the user's app doesn't target
If no competitors are specified, suggest the user provide 2-3 or offer to search
for top apps in their category.
---
## Phase 4 — Generate Report
Use the template in `references/report-template.md` to structure the output.
The report must include:
1. **Score card** — table with all 6 dimensions, scores, and grade
2. **Top 3 quick wins** — changes that take <1 hour and have highest impact
3. **Detailed findings** — per-dimension breakdown with specific issues and fixes
4. **Keyword suggestions** — based on title/description analysis and competitor gaps
5. **Visual asset recommendations** — specific screenshot/video improvements
6. **Priority action plan** — ordered list of changes by impact vs effort
### Report rules
- Every recommendation must be **specific and actionable** ("Change subtitle from X to Y" not "Improve subtitle")
- Include character counts for all text recommendations
- Flag platform-specific differences (Apple vs Google) when relevant
- Note what CANNOT be assessed without paid tools (search volume, exact rankings)
- When suggesting keyword changes, explain WHY each keyword matters
---
## Platform-Specific Rules
### Apple App Store — Key Facts
- Title (30 chars) + Subtitle (30 chars) + Keyword field (100 **bytes**, hidden) = indexed text
- Keywords field is bytes not chars — Arabic/CJK use 2-3 bytes per char
- Long description is NOT indexed for search — optimize for conversion only
- Promotional text (170 chars) does NOT affect search (Apple confirmed)
- Never repeat words across title/subtitle/keyword field (Apple indexes each word once)
- Keyword field: commas, no spaces ("photo,editor,filter" not "photo, editor, filter")
- Screenshots: up to 10 per device. First 3 visible in search — 90% never scroll past 3rd
- Screenshot captions indexed since June 2025 (AI extraction)
- In-app events: max 10 published at once, max 31 days each. Indexed and appear in search
- Custom Product Pages (up to 70) in organic search since July 2025. +5.9% avg conversion lift
- App preview video: up to 3, 15-30s each. Autoplays muted — +20-40% conversion lift
- SKStoreReviewController: max 3 prompts per 365 days
- Apple has human editorial curation — quality and design matter more
- See `references/apple-specs.md` for full specs, dimensions, and rejection triggers
### Google Play — Key Facts
- Title (30 chars) + Short description (80 chars) + Full description (4,000 chars) = indexed text
- Full description IS indexed — target 2-3% keyword density naturally
- No hidden keyword field — all keywords must be in visible text
- Google NLP/semantic understanding — keyword stuffing detected and penalized
- Prohibited in title: emojis, ALL CAPS, "best"/"#1"/"free", CTAs (enforced since 2021)
- Screenshots: min 2, **max 8** per device (not 10 like Apple)
- Feature graphic (1024x500, exact) required for featured placements
- Video does NOT autoplay — only ~6% of users tap play (low ROI vs iOS)
- Android Vitals directly affect ranking: crash >1.09% or ANR >0.47% = reduced visibility
- Promotional Content: submit 14 days early for featuring. Apps see 2x explore acquisitions
- Custom Store Listings: up to 50 (can target churned users, specific countries, ad campaigns)
- Store Listing Experiments: test up to 3 variants, run 7+ days, 1 experiment at a time
- See `references/google-play-specs.md` for full specs and policy details
### What Apple Indexes vs What Google Indexes
| Field | Apple Indexed? | Google Indexed? |
| --------------------- | ---------------- | ---------------------- |
| Title | Yes | Yes (strongest signal) |
| Subtitle / Short desc | Yes | Yes |
| Keyword field | Yes (hidden) | Does not exist |
| Long description | No | Yes (heavily) |
| Screenshot captions | Yes (since 2025) | No |
| In-app events | Yes | N/A (LiveOps instead) |
| Developer name | No | Partial |
| IAP names | Yes | Yes |
---
## Common Issues Checklist
Flag these if found. Items marked _(tier-dependent)_ should be evaluated against
the app's brand maturity tier — they may be deliberate choices for Dominant apps.
**Always flag (all tiers):**
- [ ] Rating below 4.0
- [ ] Last update > 3 months ago
- [ ] Google Play description has no keyword strategy (under 1% density)
- [ ] Google Play missing feature graphic
- [ ] Apple keyword field likely has repeated words (inferred from title+subtitle)
- [ ] Category mismatch — app would face less competition in a different category
- [ ] Fewer than 5 screenshots
**Flag for Challenger/Established only** _(not mistakes for Dominant apps):_
- [ ] Title wastes characters on brand name only (no keywords) _(Dominant: brand IS the keyword)_
- [ ] Subtitle/short description duplicates title keywords
- [ ] Description first 3 lines are generic _(Dominant: may be brand-voice choice)_
- [ ] No preview video _(Dominant: may be rational if product is hard to demo)_
- [ ] Screenshots are just UI dumps with no messaging/captions _(Dominant: lifestyle/brand shots may convert better)_
- [ ] Only 1-2 localizations _(score relative to actual market, not absolute count)_
- [ ] No in-app events or promotional content _(Dominant utility apps may not need discovery help)_
**Flag for all tiers but note context:**
- [ ] No developer responses to negative reviews _(note volume — responding at 10M+ reviews is a different challenge than at 1K)_
- [ ] Generic "What's New" text _(acceptable at weekly+ release cadence for Established/Dominant)_
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# Apple App Store — Official Specs & Guidelines
All data from developer.apple.com as of March 2026.
## Character Limits
| Field | Limit | Indexed for Search? | Notes |
| ----------------------- | ---------------- | ------------------------ | -------------------------------------------------------- |
| App Name | 30 chars (min 2) | Yes | Must be unique; no trademarks, competitor names, pricing |
| Subtitle | 30 chars | Yes | No unverifiable claims |
| Keywords | 100 bytes | Yes (hidden) | Commas, no spaces between terms |
| Description | 4,000 chars | **No** | Plain text only, no HTML |
| Promotional Text | 170 chars | **No** (Apple confirmed) | Updatable without new version |
| What's New | 4,000 chars | No | Required for all versions after first |
| IAP Name | 35 chars | Yes | Appears in search |
| IAP Description | 55 chars | No | |
| In-App Event Name | 30 chars | Yes | Title case required |
| In-App Event Short Desc | 50 chars | Yes | Sentence case |
| In-App Event Long Desc | 120 chars | No | Sentence case |
**Keywords field is 100 bytes, not 100 characters.** Non-Latin scripts (Arabic,
Chinese, Japanese, Korean) use 2-3 bytes per character, reducing effective
keyword count significantly.
## Screenshot Specs
| Device | Required? | Count | Dimensions (portrait) |
| ---------------- | ------------- | ----- | -------------------------- |
| 6.9" iPhone | **Required** | 1-10 | 1260 x 2736 |
| 13" iPad | **Required** | 1-10 | 2064 x 2752 |
| Mac | If applicable | 1-10 | Up to 2880 x 1800 (16:10) |
| Apple Watch | If applicable | 1-10 | Varies by model |
| Apple TV | If applicable | 1-10 | 1920 x 1080 or 3840 x 2160 |
| Apple Vision Pro | If applicable | 1-10 | 3840 x 2160 |
- Formats: JPEG, PNG
- Apple auto-scales from required base sizes to smaller devices
## App Preview Video Specs
- **Count:** Up to 3 per app
- **Duration:** 15-30 seconds
- **Max file size:** 500 MB
- **Codecs:** H.264 (10-12 Mbps, up to 30fps) or ProRes 422 HQ
- **Audio:** Stereo, 256 kbps AAC or PCM, 44.1/48 kHz
- **Formats:** .mov, .m4v, .mp4
- **Behavior:** Autoplays muted on product page (iOS 11+)
## Custom Product Pages (CPPs)
- **Max:** 70 additional pages (plus 1 default)
- **Customizable:** Screenshots, promotional text, app previews, deep links (iOS 18+)
- **Keywords:** Each keyword combo must be unique to a single CPP
- **Review:** Submitted to App Review independently of app updates
- **Organic search:** CPPs appear in organic search results since July 2025
- **Performance:** +2.5 percentage points higher conversion on average vs default
## Product Page Optimization (A/B Testing)
- **Treatments:** Up to 3 vs original
- **Testable:** App icons, screenshots, app preview videos
- **NOT testable:** Title, subtitle, description, keywords
- **Concurrent tests:** 1 per app
- **Max duration:** 90 days
- **Icon constraint:** All icon variants must be in the published app binary
- **Confidence:** Apple recommends 90% threshold (Bayesian method)
- **Cannot modify** a test once started
## In-App Events
- **Max approved:** 15 in App Store Connect at once
- **Max published:** 10 on App Store simultaneously
- **Max duration:** 31 days per event
- **Pre-event promotion:** Up to 14 days before start
- **Badge types:** Challenge, Competition, Live Event, Major Update, New Season, Premiere, Special Event
**Event card image:** 16:9, min 1920x1080, max 3840x2160
**Event details image:** 9:16, min 1080x1920, max 2160x3840
**Not suitable:** Repetitive daily tasks, price promotions without new content, general awareness campaigns.
## Ratings & Reviews
- **SKStoreReviewController:** Max 3 prompts per 365-day period
- System controls display frequency (may show fewer than 3)
- Do not use custom buttons to request reviews
- Developers can respond to all reviews in App Store Connect
- Summary rating is territory-specific
## Metadata Rejection Triggers (App Review Guidelines)
| Guideline | Rejection Trigger |
| --------- | ------------------------------------------------------------------------- |
| 2.3.1 | Hidden features, misleading marketing, false pricing |
| 2.3.2 | Not disclosing IAPs in description/screenshots |
| 2.3.3 | Screenshots that don't show app in use (only splash/login) |
| 2.3.4 | Preview videos using non-app content |
| 2.3.5 | Wrong category selected |
| 2.3.7 | Keyword stuffing: trademarks, competitor names, pricing, irrelevant terms |
| 2.3.8 | Metadata not appropriate for all audiences (must be 4+ rated) |
| 2.3.10 | Other platform names/imagery (Android, etc.) in metadata |
| 2.3.12 | Generic What's New for significant changes |
| 2.3.13 | Inaccurate in-app event metadata |
Sources: developer.apple.com/app-store/product-page/,
developer.apple.com/app-store/search/,
developer.apple.com/app-store/review/guidelines/
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# ASO Benchmarks & Conversion Data
Industry data from AppTweak, SplitMetrics, Sensor Tower, and others. Updated March 2026.
## Conversion Rate Benchmarks by Category
**Average CVR (page view to install):**
- iOS overall: **25.0%**
- Google Play overall: **27.3%**
| Category | iOS CVR | Google Play CVR |
| ----------------- | -------------- | --------------- |
| Navigation | 115%\* | -- |
| Auto & Vehicles | -- | 70.5% |
| Business | 66.7% | -- |
| Music (Games) | -- | 45.0% |
| Utilities & Tools | -- | 36.8% |
| Shopping | -- | 27.7% |
| Health & Fitness | -- | 23.2% |
| Finance | -- | 19.7% |
| Food & Drink | -- | 13.1% |
| Games (Board) | 1.2% | 7.3% |
| Games (overall) | 3-5% realistic | -- |
\*Above 100% = some users install from search without visiting product page.
Source: AppTweak 2025 Benchmarks Report (H1 2024 data, US market)
## Rating Impact on Conversion
| Rating Change | Conversion Impact |
| -------------------------- | --------------------------------------- |
| 3.0 to 4.0 stars | **+89%** |
| 4.0 to 4.5 stars | **+20-30%** |
| 4.3 to 4.6 stars | **+22-28%** (Finance, Health) |
| 0.4-star gap vs competitor | **~25% lost installs** from same search |
| 3-star vs 5-star app | **50% fewer conversions** for 3-star |
**Critical thresholds:**
- **4.0 stars** = minimum for Apple featuring, user trust, conversion viability
- **4.5+ stars** = optimal zone. Sweet spot: 4.1-4.9
- **5.0 stars** can look suspicious to users
- **Below 3.5** = sharp visibility drop on both stores
- **79% of users** check ratings before downloading
- **50% reject** apps below 3 stars
Sources: AppFollow, MobileAction, Sensor Tower, Troof.ai
## Preview Video Impact
**iOS:** +20-40% conversion lift (video autoplays on product page)
**Google Play:** Minimal lift (only ~6% of visitors tap to play)
- Autoplay introduced in iOS 11 caused **+47% conversion jump**
- Users who watch video are **2x more likely to install**
- Average watch time: **4-6.5 seconds** (first 5 seconds are critical)
- 50%+ of viewers watch to the end
**Takeaway:** Video is high-ROI on iOS, low-ROI on Google Play.
Sources: StoreMaven, SplitMetrics, Leanplum
## Screenshot Impact
- **90% of users** do not scroll past the 3rd screenshot
- Average scroll rate: only **17%**
- Users spend **6-10 seconds** scanning before deciding
- **First screenshot decides everything**
- Well-designed screenshots lift conversion **20-35%**
- A/B test winners see **10-25% improvement**
- **Optimal count:** 4-5 for utility apps, 5-6 for complex apps
- More than 6: diminishing returns, can cause decision paralysis
- Top 200 apps update screenshots **2-4 times/year**
- Top Google Play games update visuals **up to 8x/year**
- **57% of top games** A/B tested screenshots at least 2x in 2024
Sources: AppTweak, ASOMobile, Sensor Tower
## Custom Product Pages (Apple CPPs)
- Average conversion lift: **+5.9% for apps**, **+3.5% for games**
- Best cases: up to **+8.6%**
- Organic referral: **+2.5 percentage points** (156% lift vs 1.6% baseline)
- Apple Ads CPP CVR: **55.8% in 2024** (up from 42.1% in 2023)
- **Only 31% of apps** and **26% of games** use CPPs (low adoption = opportunity)
- Screenshot reordering alone produced **+16.6% installs** in one case
Sources: AppTweak, SplitMetrics, MobileAction
## Custom Store Listings (Google Play CSLs)
- Up to **50 custom versions** per app
- Case study (Lockwood/Avakin Life): **+57% CVR** over 2 months
- Can target inactive/churned users (28+ days no activity)
Source: Phiture, MobileAction
## In-App Events (Apple)
- **55% of top 200 apps** use them regularly
- +**15-20% more impressions** from editorial/browse placements
- One case: **+124% surge** in total impressions
- One case: **+50% impressions AND first-time downloads**
- Search CVR uptick: **+10.3%**
- Re-downloads increase: **+15.5%**
- **Boost is short-lived** -- KPIs drop to baseline when event ends
- Optimal: **2-4 active events per month**
Sources: Phiture, AppTweak, Appalize
## Promotional Content (Google Play)
- Apps with featuring see **2x explore acquisitions** (official Google)
- +2% 28-day active users and +4% revenue on average
Source: Google Play Console documentation
## A/B Test Impact Thresholds
| Improvement | Classification |
| ----------- | ---------------------------------- |
| >10% | Strong winner -- apply immediately |
| 5-10% | Meaningful winner |
| 2-5% | Marginal winner |
| <2% | Noise -- not significant |
Source: SplitMetrics, MobileAction
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# Google Play Store — Official Specs & Guidelines
All data from support.google.com and developer.android.com as of March 2026.
## Character Limits
| Field | Limit | Indexed? | Notes |
| ----------------- | ----------- | ---------------------- | ------------------------------------- |
| App Title | 30 chars | Yes (strongest signal) | Reduced from 50 in Sept 2021 |
| Short Description | 80 chars | Yes | Visible without expanding |
| Full Description | 4,000 chars | **Yes (heavily)** | Google NLP indexes entire text |
| Developer Name | 64 chars | Partial | Same emoji/caps restrictions as title |
## Prohibited in Metadata (enforced since Sept 2021)
**Title, Icon, Developer Name:**
- Emojis, emoticons, repeated special characters
- ALL CAPS (unless registered brand)
- Performance claims: "top," "best," "#1," "free," "no ads"
- Misleading store performance or endorsement
- Calls-to-action: "update now," "download now"
**Short Description:**
- Same performance claims as title
- Calls-to-action
- Unattributed testimonials
**Screenshots, Feature Graphic, Video:**
- Time-sensitive taglines
- Calls-to-action ("Download now," "Play now")
- Must authentically showcase app functionality
## Screenshot Specs
| Device | Min | Max | Aspect Ratio | Min Resolution | Max Long Edge |
| ---------- | ----- | ----- | ------------ | -------------- | ------------- |
| Phone | **2** | **8** | 9:16 or 16:9 | 320px any side | 3,840px |
| 7" Tablet | 4 | 8 | 9:16 or 16:9 | 1,080px short | 7,680px |
| 10" Tablet | 4 | 8 | 9:16 or 16:9 | 1,080px short | 7,680px |
| Chromebook | 4 | 8 | 9:16 or 16:9 | 1,080px short | 7,680px |
| Wear OS | 1 | 8 | **1:1** | 384x384 | 3,840px |
| Android TV | 1 | 8 | **16:9** | 1,920x1,080 | 3,840px |
- **Recommended phone size:** 1080x1920 (portrait)
- **Format:** JPEG or 24-bit PNG (no alpha)
- **Max file size:** 8 MB each
**Note:** Google Play max is 8 screenshots per device, not 10 like Apple.
## Feature Graphic
- **Dimensions:** 1024 x 500 px (exact, required)
- **Format:** JPEG or 24-bit PNG (no alpha)
- Displayed at top of listing and in featured placements
## App Icon
- **Dimensions:** 512 x 512 px
- **Format:** 32-bit PNG (with alpha)
- **Max file size:** 1,024 KB
- **Shape:** Full square (Google applies 30% corner radius automatically)
- **Prohibited:** Ranking claims, download counts, deal text, emoji
## Preview Video
- **Format:** YouTube URL (public or unlisted)
- **Duration:** 30 seconds to 2 minutes recommended
- No ads, no monetization, must be embeddable, not age-restricted
- **Does NOT autoplay** (only ~6% of visitors tap to play)
## Store Listing Experiments (A/B Testing)
- **Variants:** Up to 3 per experiment (plus control)
- **Testable:** Icon, feature graphic, screenshots, video, short description, full description
- **Concurrent:** Cannot run more than 1 default graphics experiment simultaneously
- **Audience:** Signed-in Google Play users only
- **Metrics:** First-time installers + retained first-time installers (1-day retention)
- **Duration:** Run at least 7 days (weekday/weekend variance)
- **Localized:** Test across up to 5 languages simultaneously
## Custom Store Listings
- **Max:** 50 per app (100 for Play partners)
- **Customizable:** Title, short/full description, icon, screenshots, feature graphic, video
- **Targeting:** Country/region, pre-registration, install state, Google Ads campaigns, inactive/churned users (28+ days)
- **2025 addition:** Gemini AI auto-generates text for CSLs in Play Console
## Promotional Content (LiveOps)
| Type | Description | Duration |
| ----------------- | ------------------------------ | -------------------- |
| Offers | Discounts, free items, bundles | Up to 28 days |
| Events | Time-limited in-app events | Must have time limit |
| Major Update | Significant new features | Max 1 week |
| Crossover (games) | Cross-game/IP collaboration | Varies |
- Submit **4+ days** before start (standard review)
- Submit **14+ days** before for featuring requests
- **Impact:** "Over twice as many explore acquisitions during featuring" (official Google)
## Android Vitals — Ranking Thresholds
Apps exceeding these thresholds get **reduced visibility** in search and recommendations.
| Metric | Overall Threshold | Per-Device Threshold |
| ---------------------------- | ----------------- | -------------------- |
| User-Perceived Crash Rate | **1.09%** | 8% |
| User-Perceived ANR Rate | **0.47%** | 8% |
| Excessive Partial Wake Locks | 5% | N/A |
**Consequences:** Reduced search visibility, warning labels on listing, quality alerts to users before install.
**Recovery:** Google checks daily using 28-day rolling average.
## Search Ranking — Official Factors
Google confirms these affect ranking:
1. **Metadata relevance** — Title carries most weight. NLP scans title + short desc + full desc.
2. **App quality** — Android Vitals (crash/ANR rates)
3. **Ratings and reviews** — Star rating + review text. 85% of featured apps have 4.0+
4. **Install volume and velocity** — Total installs + daily/weekly frequency
5. **Engagement and retention** — Session frequency, duration, retention rates
6. **Update frequency** — Regular updates signal active maintenance
7. **Localization** — Regional keyword/visual adaptation. 59% of US apps localize titles.
Sources: support.google.com/googleplay/android-developer/answer/4448378,
support.google.com/googleplay/android-developer/answer/9898842,
developer.android.com/topic/performance/vitals
@@ -0,0 +1,213 @@
# ASO Audit Report Template
Use this structure for all ASO audit reports.
---
## Header
```
# ASO Audit: {App Name}
**Store:** {Apple App Store / Google Play}
**URL:** {listing URL}
**Audit date:** {date}
**Brand tier:** {Dominant / Established / Challenger} — {one-line justification}
**Overall Score:** {score}/100 (Grade: {A/B/C/D/F})
```
---
## Score Card
```
| Dimension | Score | Grade | Key Issue |
|-----------|-------|-------|-----------|
| Title & Subtitle | X/10 | {grade} | {one-line summary} |
| Description | X/10 | {grade} | {one-line summary} |
| Visual Assets | X/10 | {grade} | {one-line summary} |
| Ratings & Reviews | X/10 | {grade} | {one-line summary} |
| Metadata & Freshness | X/10 | {grade} | {one-line summary} |
| Conversion Signals | X/10 | {grade} | {one-line summary} |
| **OVERALL** | **{weighted}/100** | **{grade}** | |
```
Grade scale per dimension: 9-10 = A, 7-8 = B, 5-6 = C, 3-4 = D, 1-2 = F
---
## Top 3 Quick Wins
Highest-impact changes that take under 1 hour:
```
### 1. {Action verb} — {specific change}
**Impact:** {High/Medium} | **Effort:** {<15 min / <30 min / <1 hour}
**Current:** {what it is now}
**Recommended:** {exact replacement, with character count}
**Why:** {one sentence explaining the impact}
### 2. ...
### 3. ...
```
---
## Detailed Findings
### Title & Subtitle Analysis
```
**Current title:** "{title}" ({X}/30 chars used)
**Current subtitle/short desc:** "{subtitle}" ({X}/30 or /80 chars used)
**Issues found:**
- {issue 1}
- {issue 2}
**Recommended title:** "{new title}" ({X}/30 chars) — {rationale}
**Recommended subtitle:** "{new subtitle}" ({X}/30 or /80 chars) — {rationale}
```
### Description Analysis
```
**First 3 lines (above fold):**
> {quoted text}
**Issues found:**
- {issue 1}
- {issue 2}
**Keyword density (Google Play only):** {X}% — target: 2-3%
**Top keywords found:** {keyword1} (Xn), {keyword2} (Xn), ...
**Missing high-value keywords:** {keyword1}, {keyword2}, ...
**Recommended first 3 lines:**
> {rewritten text}
```
### Visual Assets Analysis
```
**Screenshots:** {count} ({store} shows first {3/all} in search)
**Preview video:** {Yes/No}
**Icon assessment:** {description}
**Feature graphic (Google Play):** {Yes/No}
**Screenshot audit:**
1. {screenshot 1 description} — {pass/issue}
2. {screenshot 2 description} — {pass/issue}
...
**Recommendations:**
- {specific visual change 1}
- {specific visual change 2}
```
### Ratings & Reviews Analysis
```
**Average rating:** {X.X} stars ({count} ratings)
**Recent review sentiment:** {Positive/Mixed/Negative}
**Common complaints:** {theme1}, {theme2}
**Developer responses:** {Yes, active / Sporadic / None}
**Recommendations:**
- {specific action 1}
- {specific action 2}
```
### Metadata & Freshness
```
**Last updated:** {date} ({X days/months ago})
**Localizations:** {count} languages
**Category:** {current category}
**In-app events/LiveOps:** {Yes/No}
**Recommendations:**
- {specific action 1}
- {specific action 2}
```
### Conversion Signals
```
**Price model:** {Free / Freemium / Paid}
**IAP count:** {count}
**Downloads (Google Play):** {range}
**Social proof visible:** {awards, press, badges — or "none"}
**Recommendations:**
- {specific action 1}
- {specific action 2}
```
---
## Keyword Suggestions
```
| Keyword | Rationale | Where to Place | Priority |
|---------|-----------|----------------|----------|
| {keyword} | {why this keyword} | {title/subtitle/description/keyword field} | {High/Med/Low} |
| ... | ... | ... | ... |
```
Note: Without paid ASO tools, exact search volume is unavailable. These
suggestions are based on category analysis, competitor metadata, and semantic
relevance. Validate with AppTweak, Sensor Tower, or MobileAction for volume data.
---
## Competitor Comparison (if applicable)
```
| Metric | {Your App} | {Competitor 1} | {Competitor 2} |
|--------|-----------|----------------|----------------|
| Title keywords | ... | ... | ... |
| Rating | ... | ... | ... |
| Screenshots | ... | ... | ... |
| Video | ... | ... | ... |
| Description keywords | ... | ... | ... |
| Last updated | ... | ... | ... |
| Overall ASO score | ... | ... | ... |
```
---
## Priority Action Plan
Ordered by impact (high to low), grouped by effort:
```
### Do This Week (Quick Wins)
1. {action} — {expected impact}
2. {action} — {expected impact}
### Do This Month (Medium Effort)
3. {action} — {expected impact}
4. {action} — {expected impact}
### Plan for Next Quarter (High Effort)
5. {action} — {expected impact}
6. {action} — {expected impact}
```
---
## Limitations
Always include this section:
> **What this audit cannot measure without paid ASO tools:**
>
> - Exact keyword search volume and difficulty scores
> - Historical keyword ranking positions
> - Download and revenue estimates
> - Apple keyword field contents (hidden from public view)
> - Install conversion rate data (only available to app owner in console)
> - A/B test results from previous experiments
>
> For these data points, consider using AppTweak ($69/mo), Sensor Tower, or
> MobileAction ($69/mo).
@@ -0,0 +1,213 @@
# ASO Scoring Criteria
Score each dimension 0-10 using the rubrics below.
**Apply brand maturity tier adjustments** from Phase 1.5 of the main skill.
---
## Brand Maturity Adjustments (apply to all dimensions)
Before scoring, determine the app's tier: **Dominant**, **Established**, or **Challenger**.
**Dominant apps (Instagram, Uber, Spotify, WhatsApp, Netflix):**
- Brand-only titles score 8+ (the brand IS the keyword)
- Lifestyle/brand screenshots score same as captioned UI screenshots
- Generic What's New at weekly+ cadence scores 8+
- Missing in-app events for utility apps is not a penalty
- Description scored on conversion quality only, not keyword presence
- Localization scored relative to actual market footprint
- Missing preview video is acceptable if brand awareness is near-universal
**Established apps (Duolingo, Strava, Notion, Calm, Cash App):**
- Brand-first titles with 1-2 keywords score normally
- Strategic description/visual choices get benefit of the doubt
- All other dimensions scored normally
**Challenger apps (most apps):**
- Scored strictly against textbook ASO — every character and feature matters
**Key principle:** Before docking points, ask: "Is this a mistake or a data-informed
choice by a team with more information than I have?"
---
## 1. Title & Subtitle (Weight: 20%)
**Challenger rubric:**
| Score | Criteria |
| ----- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| 9-10 | Brand + high-value keyword in title, complementary keywords in subtitle, no word repetition across fields, near max character usage, instantly communicates app purpose |
| 7-8 | Good keyword presence, minor character waste (5+ unused chars), clear purpose |
| 5-6 | Has keywords but poor placement, some repetition between fields, purpose somewhat clear |
| 3-4 | Title is brand-only or generic, subtitle missing or weak, poor character usage |
| 1-2 | No keyword strategy, title doesn't communicate purpose, major character waste |
| 0 | Cannot assess (data unavailable) |
**Dominant/Established adjustment:** Brand-only titles (e.g., "Instagram") are
valid if the brand has high search volume. Score 8+ for Dominant apps where
brand recognition eliminates the need for generic keywords. Evaluate whether
unused characters represent waste or intentional simplicity.
**Check for:**
- Characters used vs limit (title: 30, subtitle/short desc: 30/80). "Near max" = within 3 chars of the limit (27+/30, 77+/80)
- Primary keyword in title
- Keyword duplication between title and subtitle
- Whether app purpose is immediately clear
- Unnecessary words (articles, prepositions) consuming space
- Special characters or claims ("#1", "best") that risk rejection (Apple)
---
## 2. Description (Weight: 15%)
### Apple App Store
| Score | Criteria |
| ----- | ------------------------------------------------------------------------------------------------------------------------------------------------------ |
| 9-10 | First 3 lines hook with clear value prop, structured with features/benefits/social proof/CTA, promotional text actively used, compelling and scannable |
| 7-8 | Good opening, decent structure, could improve scannability or CTA |
| 5-6 | Generic opening ("Welcome to..."), some structure, missing CTA or social proof |
| 3-4 | Wall of text, no clear value prop above fold, no promotional text |
| 1-2 | Minimal or boilerplate description, no effort |
| 0 | Cannot assess |
### Google Play
| Score | Criteria |
| ----- | -------------------------------------------------------------------------------------------------------------------------------------------- |
| 9-10 | Keywords in first 3 sentences, 2-3% natural density throughout, HTML formatting used, structured sections, strong CTA, keywords feel natural |
| 7-8 | Good keyword presence, some structure, density slightly off (1-2% or 3-4%) |
| 5-6 | Keywords present but sparse (<1%) or stuffed (>5%), weak structure |
| 3-4 | No keyword strategy visible, poor formatting, wall of text |
| 1-2 | Minimal description, no keywords, no structure |
| 0 | Cannot assess |
**Check for:**
- First 3 lines quality (visible before "Read More")
- Feature-benefit framing (not just feature lists)
- Social proof (downloads, awards, press mentions)
- Call to action
- Keyword density (Google Play only - count target keywords / total words)
- HTML formatting usage (Google Play)
- Promotional text presence and quality (Apple)
---
## 3. Visual Assets (Weight: 25%)
| Score | Criteria |
| ----- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| 9-10 | 8-10 screenshots with clear messaging/captions, preview video present, screenshots tell a story in sequence, each communicates one benefit, icon is distinctive and memorable |
| 7-8 | 6-7 screenshots with captions, good icon, no video OR good video but some screenshot messaging unclear |
| 5-6 | 5+ screenshots but weak/no captions, basic icon, no video, screenshots are UI dumps |
| 3-4 | 3-4 screenshots, no captions, generic icon, no storytelling |
| 1-2 | Fewer than 3 screenshots, or screenshots are raw unedited UI, poor icon |
| 0 | Cannot assess |
**Check for:**
- Screenshot count (minimum 5, ideal 8-10)
- Caption/overlay text on screenshots (one message per screen, 5-7 words max)
- First 3 screenshots (highest conversion impact on Apple)
- Preview video presence and quality
- Icon distinctiveness (no text in icon, bold shapes, stands out)
- Feature graphic presence (Google Play - mandatory for featured placements)
- Screenshot storytelling flow (do they tell a coherent story?)
- Localized visual assets (for non-English markets)
- Caption keywords (Apple - indexed since June 2025)
---
## 4. Ratings & Reviews (Weight: 20%)
| Score | Criteria |
| ----- | ------------------------------------------------------------------------------------------------------ |
| 9-10 | 4.5+ stars, 10K+ ratings, recent reviews positive, developer responds to negatives, steady review flow |
| 7-8 | 4.0-4.4 stars, 1K+ ratings, mostly positive recent reviews, some developer responses |
| 5-6 | 3.5-3.9 stars, 500+ ratings, mixed recent reviews, no developer responses |
| 3-4 | 3.0-3.4 stars, <500 ratings, negative themes in recent reviews |
| 1-2 | Below 3.0 stars, few ratings, no developer engagement, visible complaints |
| 0 | No ratings yet or cannot assess |
**Check for:**
- Average rating (target: 4.0+ minimum, 4.5+ ideal)
- Total rating count
- Recent review sentiment (last 5-10 visible reviews)
- Common complaint themes (bugs, crashes, pricing, UX)
- Developer response presence and quality
- Rating trend (improving or declining, if visible)
- Review recency (fresh reviews signal active user base)
---
## 5. Metadata & Freshness (Weight: 10%)
| Score | Criteria |
| ----- | ------------------------------------------------------------------------------------------------------------------------- |
| 9-10 | Updated within last month, 10+ localizations, optimal category choice, in-app events/LiveOps active, data safety complete |
| 7-8 | Updated within 2 months, 5+ localizations, good category, data safety present |
| 5-6 | Updated within 3 months, 2-4 localizations, acceptable category |
| 3-4 | Updated 3-6 months ago, 1-2 localizations, possibly wrong category |
| 1-2 | Not updated in 6+ months, single language, poor category choice |
| 0 | Cannot assess |
**Check for:**
- Last update date and recency
- Number of supported languages/localizations
- Category selection (is it the best fit? less competitive alternative?)
- In-app events (Apple) or promotional content (Google) presence
- Data safety / privacy nutrition label completeness
- Age rating appropriateness
- Version history quality (do release notes communicate value?)
- What's New text quality
---
## 6. Conversion Signals (Weight: 10%)
| Score | Criteria |
| ----- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| 9-10 | Clear value before download, transparent pricing/IAP, social proof visible (press, awards), download range suggests strong traction, developer credibility strong |
| 7-8 | Good value communication, pricing clear, some social proof |
| 5-6 | Value prop exists but weak, pricing unclear or IAP heavy, limited social proof |
| 3-4 | Unclear what user gets, confusing pricing, no social proof, low downloads visible |
| 1-2 | No value communication, suspicious pricing, app looks abandoned |
| 0 | Cannot assess |
**Check for:**
- Price transparency (free, freemium, paid - is it clear?)
- In-app purchase list quality (do IAP names communicate value?)
- Download range (Google Play - 10K+, 100K+, 1M+ signals trust)
- Developer name/brand recognition
- "Editors' Choice" or featured badges
- Press mentions or awards in description
- Related apps from same developer (portfolio trust signal)
- Privacy practices transparency
---
## Calculating Final Score
```
Final Score = (Title * 0.20) + (Description * 0.15) + (Visuals * 0.25)
+ (Ratings * 0.20) + (Metadata * 0.10) + (Conversion * 0.10)
Scale to 100: Final Score * 10
```
**Example:** Title: 7, Description: 6, Visuals: 8, Ratings: 9, Metadata: 5, Conversion: 7
```
(7 * 0.20) + (6 * 0.15) + (8 * 0.25) + (9 * 0.20) + (5 * 0.10) + (7 * 0.10)
= 1.4 + 0.9 + 2.0 + 1.8 + 0.5 + 0.7
= 7.3 → 73/100 → Grade: B
```
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@@ -0,0 +1,163 @@
---
name: community
description: Build and leverage online communities to drive product growth and brand loyalty. Use when the user wants to create a community strategy, grow a Discord or Slack community, manage a forum or subreddit, build brand advocates, increase word-of-mouth, drive community-led growth, engage users post-signup, or turn customers into evangelists. Trigger phrases: "build a community," "community strategy," "Discord community," "Slack community," "community-led growth," "brand advocates," "user community," "forum strategy," "community engagement," "grow our community," "ambassador program," "community flywheel."
metadata:
version: 1.0.0
---
# Community Marketing
You are an expert community builder and community-led growth strategist. Your goal is to help the user design, launch, and grow a community that creates genuine value for members while driving measurable business outcomes.
## Before You Start
**Check for product marketing context first:**
If `.agents/product-marketing-context.md` exists (or `.claude/product-marketing-context.md` in older setups), read it before asking questions. Use that context and only ask for information not already covered.
Understand the situation (ask if not provided):
1. **What is the product or brand?** — What problem does it solve, who uses it
2. **What community platform(s) are in play?** — Discord, Slack, Circle, Reddit, Facebook Groups, forum, etc.
3. **What stage is the community at?** — Pre-launch, 0100 members, 1001k, scaling, or established
4. **What is the primary community goal?** — Retention, activation, word-of-mouth, support deflection, product feedback, revenue
5. **Who is the ideal community member?** — Role, motivation, what they hope to get from joining
Work with whatever context is available. If key details are missing, make reasonable assumptions and flag them.
---
## Community Strategy Principles
### Build around a shared identity, not just a product
The strongest communities are built around who members *are* or aspire to be — not around your product. Members join because of the product but stay because of the people and identity.
Examples:
- Indie hackers (identity: bootstrapped founders)
- r/homelab (identity: tinkerers who self-host)
- Figma community (identity: designers who care about craft)
Always define: **What identity does this community reinforce for its members?**
### Value must flow to members first
Every community touchpoint should answer: *What does the member get from this?*
- Exclusive knowledge or early access
- Peer connections they can't get elsewhere
- Recognition and status within a group they respect
- Direct influence on the product roadmap
- Career opportunities, visibility, or credibility
### The Community Flywheel
Healthy communities compound over time:
```
Members join → get value → engage → create content/help others
↑ ↓
←←←←← new members discover the community ←←
```
Design for the flywheel from day one. Every decision should ask: *Does this accelerate the loop or slow it down?*
---
## Playbooks by Goal
### Launching a Community from Zero
1. **Recruit 2050 founding members manually** — DM your most engaged users, beta testers, or fans. Don't open publicly until there is baseline activity.
2. **Set the culture explicitly** — Write community guidelines that describe the *vibe*, not just the rules. What does great participation look like here?
3. **Seed conversations before launch** — Pre-populate channels with 510 posts that model the behavior you want. Questions, wins, resources.
4. **Do things that don't scale at first** — Reply to every post. Welcome every new member by name. Host a weekly call. You are buying social proof.
5. **Define your core loop** — What action do you want members to take weekly? Make it easy and reward it publicly.
### Growing an Existing Community
1. **Audit where members drop off** — Are people joining but not posting? Posting once and disappearing? Identify the leaky stage.
2. **Create a new member journey** — A pinned welcome post, a #introduce-yourself channel, a DM or email from a community manager, a clear "start here" path.
3. **Surface member wins publicly** — Showcase user projects, testimonials, milestones. This reinforces identity and signals that participation has rewards.
4. **Run recurring community rituals** — Weekly threads (e.g., "What are you working on?"), monthly AMAs, seasonal challenges. Rituals create habit.
5. **Identify and invest in power users** — 1% of members generate 90% of value. Give them recognition, early access, moderator roles, or direct product input.
### Building a Brand Ambassador / Advocate Program
1. **Identify candidates** — Look for people who already recommend you unprompted. Check reviews, social mentions, community posts.
2. **Make the ask personal** — Don't send a generic form. Reach out 1:1 and explain why you chose them specifically.
3. **Offer meaningful benefits** — Exclusive access, swag, revenue share, or public recognition — not just "early access to features."
4. **Give them tools and content** — Referral links, shareable assets, key talking points, a private Slack channel.
5. **Measure and iterate** — Track referral traffic, signups, and engagement driven by advocates. Double down on what works.
### Community-Led Support (Deflection + Retention)
1. **Create a searchable knowledge base** from top community questions
2. **Recognize members who help others** — "Community Expert" badges, leaderboards, shoutouts
3. **Close the loop with product** — When community feedback drives a change, announce it publicly and credit the members who raised it
4. **Monitor sentiment weekly** — Look for patterns in complaints or confusion before they become churn signals
---
## Platform Selection Guide
| Platform | Best For | Watch Out For |
|----------|----------|---------------|
| Discord | Developer, gaming, creator communities; real-time chat | High noise, hard to search, onboarding friction |
| Slack | B2B / professional communities; familiar to SaaS buyers | Free tier limits history; feels like work |
| Circle | Creator or course-based communities; clean UX | Less organic discovery; requires driving traffic |
| Reddit | High-volume public communities; SEO benefit | You don't own it; moderation is hard |
| Facebook Groups | Consumer brands; older demographics | Declining organic reach; algorithm dependent |
| Forum (Discourse) | Long-form technical communities; SEO-rich | Slower velocity; higher effort to post |
---
## Community Health Metrics
Track these signals weekly:
- **DAU/MAU ratio** — Stickiness. Above 20% is healthy for most communities.
- **New member post rate** — % of new members who post within 7 days of joining
- **Thread reply rate** — % of posts that receive at least one reply
- **Churn / lurker ratio** — Members who joined but haven't posted in 30+ days
- **Content created by non-staff** — % of posts not written by the company team
**Warning signs:**
- Most posts are from the company team, not members
- Questions go unanswered for >24 hours
- The same 5 people account for 80%+ of engagement
- New members stop posting after their intro message
---
## Output Formats
Depending on what the user needs, produce one of:
- **Community Strategy Doc** — Platform choice, identity definition, core loop, 90-day launch plan
- **Channel Architecture** — Recommended channels/categories with purpose and posting guidelines for each
- **New Member Journey** — Welcome sequence: pinned post, DM template, first-week prompts
- **Community Ritual Calendar** — Weekly/monthly recurring events and threads
- **Ambassador Program Brief** — Criteria, benefits, outreach template, tracking plan
- **Health Audit Report** — Current metrics, diagnosis, top 3 priorities to fix
Always be specific. Generic advice ("be consistent," "provide value") is not useful. Give the user something they can act on today.
---
## Task-Specific Questions
1. What platform are you building on (or considering)?
2. What stage is the community at? (Pre-launch, early, growing, established)
3. What's the primary business goal? (Retention, activation, word-of-mouth, support deflection)
4. Who is the ideal community member and what motivates them?
5. Do you have existing users or customers to seed from?
6. How much time can you dedicate to community management weekly?
---
## Related Skills
- **referral-program**: For structured referral and ambassador incentive programs
- **churn-prevention**: For retention strategies that complement community engagement
- **social-content**: For content creation across social platforms
- **customer-research**: For understanding your community members' needs and language
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@@ -49,6 +49,7 @@ Gather this context (ask if not provided):
| Facebook | Communities, local businesses | 1-2x/day | Groups, native video |
**For detailed platform strategies**: See [references/platforms.md](references/platforms.md)
**For hashtag limits and character counts**: See [references/platform-limits.md](references/platform-limits.md)
---
@@ -0,0 +1,110 @@
# Platform Limits Reference
Quick reference for hashtag limits, character counts, and visible text thresholds on each major social platform.
---
## Instagram
| Element | Limit |
|---------|-------|
| Max hashtags | 5 (official limit) |
| Recommended hashtags | 3 5 |
| Max caption chars | 2,200 |
| Visible before "more" | ~125 chars |
---
## Facebook
| Element | Limit |
|---------|-------|
| Max hashtags | No official limit |
| Recommended hashtags | 1 2 |
| Max post chars | 63,206 |
| Ideal for engagement | 40 80 chars |
---
## TikTok
| Element | Limit |
|---------|-------|
| Max hashtags | 5 (since August 2025) |
| Recommended hashtags | 3 5 |
| Max caption chars | 4,000 |
| Visible before "more" | ~150 chars |
---
## LinkedIn
| Element | Limit |
|---------|-------|
| Max hashtags | No official limit |
| Recommended hashtags | 3 5 |
| Max post chars | 3,000 |
| Visible before "more" | ~210 chars |
---
## Twitter/X
| Element | Limit |
|---------|-------|
| Max hashtags | No official limit |
| Recommended hashtags | 1 2 |
| Max tweet chars | 280 (standard) / 25,000 (Premium+) |
| Visible before "more" | Full tweet (280 standard) |
---
## YouTube
| Element | Limit |
|---------|-------|
| Max hashtags | 15 (exceeding this causes YouTube to ignore ALL hashtags) |
| Recommended hashtags | 3 5 |
| Max title chars | 100 (visible before truncation: ~70) |
| Max description chars | 5,000 |
| Visible before "Show more" | ~100 chars |
> The first 3 hashtags in the description automatically appear above the title as clickable links. For Shorts, use 1 5 hashtags.
---
## Pinterest
| Element | Limit |
|---------|-------|
| Max hashtags | 20 per pin |
| Recommended hashtags | 2 5 |
| Max pin title chars | 100 |
| Max description chars | 500 |
| Visible before "More" | ~50 chars (desktop) |
> Pinterest has deprioritized hashtags. Focus on keywords as natural sentences within the description for better SEO instead of relying on hashtags.
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## Threads (Meta)
| Element | Limit |
|---------|-------|
| Max hashtags | 1 per post (topic tag) |
| Recommended hashtags | 1 |
| Max post chars | 500 |
| Max with text attachment | 10,500 (500 + 10,000 expandable) |
| Visible without expanding | First ~1 2 lines |
> Threads limits topic tags to one per post. The platform is not hashtag-driven — the algorithm prioritizes content from followed accounts mixed with recommendations.
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## Usage Tips
- **Hashtags count against character limits** on all platforms
- **Front-load your message** before the "more" truncation point
- On Instagram and TikTok, fewer hashtags now outperform hashtag-stuffing
- On LinkedIn, hashtags at the end of the post perform better than inline
- On Facebook, hashtags have minimal impact on reach — use sparingly